Luna Desk
The phone receptionist for nail salons

Every call answered.Every chair booked.

Luna answers your salon's phone, books the right technician and puts it on your calendar. Day or night, even when your hands are full.

Your best front desk. On every call.

Picks up when you can't

Mid pedicure or after close, Luna answers the calls your team can't get to. Luna knows your menu, prices and policies, and is warm with every caller.

Books the right tech

Combos, favorite techs, small groups and time off. Luna only offers times that are open on your Luna Desk calendar, so two callers never get the same slot.

You approve in one tap

Each phone booking reaches you by email, or by text if you turn it on. Tap Confirm and the customer gets their confirmation text, if they said yes to texts.

Set up in an afternoon. Keep your number.

We do the setup with you. You choose when Luna answers: every call, or only when the line is busy or nobody picks up.

1

Share your menu

Services, prices, salon hours and your team. We handle the setup and onboard your salon onto Luna.

2

Forward your calls

Your number stays the same. Turn on call forwarding with your phone company and we walk you through it.

3

Watch your bookings fill

Bookings land on each tech's calendar in Luna Desk. Every call comes with a short summary and a full transcript.

Luna works the phone. You stay in charge.

Luna knows when to hand off

Complaints, refunds, allergies or anything Luna isn't sure about go to your team. Luna transfers the call or takes a message for a call back. No guessing.

Honest with every caller

Luna introduces themself as the salon's virtual assistant and lets every caller know the call is transcribed. Every booking is read back to the caller before it's saved.

Insights

Calls answered, bookings captured, and everything Luna passed to your team, in one place.

Texts only about your appointment.

When you book by phone, Luna asks:

"Is it okay if we text you the details at this number?"

We text only after a clear yes, and only about that appointment. Usually 1 to 3 messages per appointment. Message and data rates may apply. Reply STOP to opt out or HELP for help. Never marketing.

Read the SMS Terms and Privacy Policy.

Luna Nail Studio: You're confirmed for Gel Manicure with Kim on Sat, Oct 17 at 2:00 PM. Need to change it? Call 123-456-7890. Reply STOP to opt out.

Questions? Talk to our team.

New to Luna Desk

Demos, pricing and getting your salon set up.

info@lunadesk.cloud

Salons using Luna Desk

Account help, privacy and text message requests.

support@lunadesk.cloud

Your phone is ringing.

Let's get Luna answering it.